Contact Us

Please feel free to contact us by email, fax or telephone.

Head Office

Primacare Living Solutions

200 Ronson Drive, Suite 203
Toronto, ON

M9W 5Z9

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Fax: 416-243-7192

Tracy Richardson | VP, Long-Term Care

Long-Term Care Residences

Burton Manor

5 Sterritt Drive
Brampton, ON
L6Y 5P3

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Fax: 905-455-1033

Fiorinta Flammia | Executive Director

Jyothi Martis | Director of Care

Preet Kaur | IPAC Lead

Henley House

20 Ernest Street
St. Catharines, ON
L2N 7T2

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Fax: 905-937-9723

Shelly Kasprick | Executive Director

Rainier De Las Llagas | Director of Care

Candice Nicol | IPAC Lead

Henley Place

1961 Cedarhollow Boulevard 
London, ON
N5X 0K2

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Fax: 519-951-0212

Janet Lakie | Executive Director

Dianne Tone | Interim Director of Care

Amie Young | IPAC Lead

Ontario Ministry of Long-Term Care

For complaints or concerns, please contact:

Long-Term Care ACTION Line

Toll-free at 1-866-434-0144 

TTY users call 1-800-387-5559

And/Or you can also lodge a complaint

with the Patient Ombudsman at:

Make a Complaint