This section aims to answer top of mind questions that you might have in the process of choosing a Long-Term Care Home that’s right for you or someone you love. Should you have any additional questions not answered in this section, please do not hesitate to contact us - we’d be happy to assist you.
Who is Primacare™?
All Primacare Homes are pre designate Best Practice Spotlight Organizations (BPSO). Following a rigorous 3 year process, Primacare Homes will earn their BPSO designation from the Registered Nurses Association of Ontario (RNAO) in 2021 recognizing that each Home has optimized care and services through evidence based practice.
What is a Long-Term Care Home?
Long-Term Care Homes (LTCH) are for adults and seniors who require 24 hour nursing care and professional support services to assist with physical or cognitive impairments. LTCH offer the highest level of care and support services and typically much more than retirement residences. They are licensed and regulated by the province’s Ministry of Long-Term Care. Seniors living within LTCH are financially supported by government subsidy and funding. Admission policies and programs to LTCH are governed by Home & Community Care Ontario and meet the government’s standards. Once you have made the decision that this option is the right one for you or a loved one, a tour of various Homes in your community is highly recommended.
What is the application process for long-term care in Ontario?
The application process and wait list for long-term care are managed by the Home & Community Care Centres in your local area. Please contact your local Home & Community Care Centre (HCCC) and they will assign a case manager to work with you. To find the HCCC nearest you, visit the Find Home And Community Care website.
Are there waiting lists for long-term care? If yes, how long are they?
Most Long-Term Care Homes in Ontario do have waiting lists. The Home & Community Care Centres in your area manage the wait lists and are able to advise as to their length.
What types of accommodation are available?
Primacare Homes have uniquely designed and programmed dementia care areas based on the internationally acclaimed Butterfly Model of Care. Each Butterfly Home Area is designed specifically to enable human, dignified care in an engaging, person centred approach. This innovative approach to care ensures “Feelings Matter Most” resulting in the best lived experience for our residents and their families.
What are the current long-term care rates?
The Ministry of Long-Term Care sets the rates for room accommodation across the Province of Ontario. Rates are consistent across all Homes and governed by provincial legislation.
What subsidies are available?
The Ministry of Long-Term Care will subsidize Basic (shared) Accommodation according to income. Proof of income includes the notice of assessment received from Revenue Canada for the previous year’s taxes. Our social workers will be pleased to assist you with the rate reduction process.
Can I/we bring our own furniture?
Families are encouraged to bring pictures and personal items that make the room feel like home for the resident. A memory box is provided for each resident at the entrance to the room and residents are encouraged to add unique items about themselves here. A hospital bed is provided for resident use. Residents can bring their own furniture as long as the bed is still easily accessible in case of emergency and the amount of furniture does not pose a safety risk to the resident or roommate.
Do you allow smoking/vaping in your homes?
Primacare has a No Smoking/Vaping policy across all our Homes. This includes a 9-meter zone outside all Home entrances. If residents chose to smoke/vape, they must be able to do so independently and safely in designated outdoor areas only.
What is a Residents’ Council?
What is a Family Council?
Although all primacare Family Councils will have common goals, each individual Family Council will be unique in meeting the needs of its members, the residents and the Home.