Home Visitation Update

Updates on Home Visitations and Resident Absences

On May 20, 2021, the provincial government released Roadmap to Reopen, a three-step plan to safely reopen the province and lift public health measures.

In response to the release of this plan and to support residents living in care communities, the Ministry of Long-Term Care is introducing a gradual, staged resumption of general visiting. We recognize and value the role that families, friends and visitors have in providing caregiving and emotional supports. These supports are vital to meeting the needs and enriching the lives of our residents living.

We are delighted to inform you that effective June 9, 2021, we will begin welcoming back general visitors to our care communities. Further to this, residents who are fully immunized will now be able to leave the care community for social and temporary absences.


To ensure the health, safety and wellbeing of residents, families and team members during visits, please read and follow the protocols outlined by the Ontario government for visitors to long-term care homes. You’ll find that information here.

To book a visit with a loved one in any of our care communities, please use our online booking portalor contact the team at the care community directly.

Updates on outbreak activity in our care communities can be found here


Our sincerest appreciation for your support and partnership as we unite together in the ongoing fight against COVID-19.