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Home Visitation Update

Effective June 26, 2023, there are new provincial government guidelines regarding family/personal caregiver visits to, and resident absences from, long-term care facilities in Ontario.

At Primacare Living, we recognize and value the role that families, friends and visitors have in providing caregiving and emotional support. This support is vital to meeting the needs and enriching the lives of our residents. 


In response to the release of these new guidelines, Primacare is happy to welcome visitors to our care communities that meet the new provincial protocols for safe visits to long-term care homes. You'll find information on the new visitation protocols here. You'll also find our specific visitor policy here.

Visitors/Essential caregivers wanting to book a visit with a resident should contact the team at their care community directly.

Our sincerest appreciation for your support and partnership as we unite together in the ongoing fight against COVID-19.

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