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COVID-19 Update

Primacare™ Living Solutions is, and always will be, committed to ensuring the health and safety of our residents and staff at all times. The current COVID-19 pandemic has compelled us to become even more committed to this underlying principle.

Working together with our staff, residents and families, we continue to implement care practices and protocols which ensure safety while maintaining a human, dignified approach to caregiving. First and foremost, we remember that we are a Home to our residents, their loved ones and our staff. Together, we form a team that’s united in delivering person centred care and focused on the well-being of all.

In addition to ensuring health and safety, we are also deeply committed to keeping you informed as the situation evolves. That’s why we have established this web page. It is one of the many channels for that communication. This page and its associated links will provide ongoing communication on:

  • Protocols we have put in place

  • Outbreak information

  • And visiting information

But good communication is a two way street.  So we want to hear from you as well. That’s why we’ve set up the following dedicated email address:

Let’s have a conversation. Please share your ideas, questions, or stories of inspiration during what is a trying time. 

Together, we will ensure everyone’s safety.

Staff member walking with resident and family member

Information For Visitors/ Caregivers To Our Homes

Find out how you can come and visit a loved one safely.

Nurse with Protective Mask

Outbreak Reports

Get more information on outbreaks in our homes.

Cleaning Sink

Information On
COVID-19 Protocols

Find out what we’re doing to keep everyone safe and healthy.

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